Blizzard, as a company, has in the past banned players very vigorously - sometimes over purely cosmetic uses of third party software. If you noticed the exploit, got some friends together, and deliberately executed it knowing it would break the way Greater Rifts work for solo play - and there’s no other reason to do this, mind you - then you really knew what you were doing and I don’t understand how you can be surprised when you get banned. We won’t detail this exploit here, but it takes some planning, know-how, and research to make use of this this is not the type of exploit you can perform by accident. I think the most important sentence in that post is the following. We’re working on resolving this issue as quickly as possible and thank the community for bringing it to our attention, expressing your concerns thoughtfully, and having patience while we remain committed to our Blizzard principles of Play Nice, Play Fair and Commit to Quality. Please keep in mind that we do routine actions to keep Sanctuary fair for everyone, and we will not regularly provide public notice of mass account actions.
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